Cool Alert Settlement
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The information contained on this website is only a summary of information presented in more detail in the Notice Regarding Class Action Settlement (the “Notice”). You may download a full copy of the Notice by clicking here or you may call the Cool Alert Settlement Help Line at 1-800-332-9084 to request a copy of the Notice by mail.

 

A Settlement Agreement has been reached in a class action lawsuit alleging that Rita’s Water Ice Franchise Company LLC (“Rita’s”) used an automatic telephone dialing system to send text messages to cellular telephones without the adequate prior written consent of the persons texted and in some instances, continued to send text messages after recipients requested the texts stop. The text messages were called “Cool Alerts” and contained information about what flavors of frozen confection products, such as Italian ice, frozen custard, and ice cream, Rita’s had available to sell.

 

The Settlement Class includes all persons in the United States to whom Rita’s sent a “Cool Alerts” text message between June 22, 2011 and September 15, 2015.

 

If you are a Settlement Class Member and you submit a Claim Form by July 8, 2016, you may qualify for a cash payment from the $3 million cash Settlement Fund.

 

Your legal rights are affected whether you act or do not act. Please read the complete Notice carefully.

YOUR OPTIONS

Option 1

Submit a Claim Form

Deadline: July 8, 2016 

The deadline to submit a claim has passed.

Option 2

Ask to Be Excluded

Deadline: July 8, 2016

The deadline to be excluded has passed.

Option 3

Object to the Settlement

Deadline: July 8, 2016

The deadline to object has passed.

 

  • These rights and options – and the deadlines to exercise them – are explained more fully in the Notice.
 
  • The Court in charge of this case still has to decide whether to approve the Settlement. Payments will be provided only after any issues with the Settlement are resolved. Please be patient.
 
 
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